Helpie Knowledge Base Wiki

Helpie is a Knowledge Base Wiki plugin for WordPress which allows you to create product documentation, FAQs, and support articles.

Introduction

Helpie is a Knowledge Base Wiki plugin for WordPress. With the Helpie Knowledgebase plugin, you can create product documentation, FAQs, and support articles.

It provides you with the flexibility to control how your Knowledge Base Wiki is displayed. It offers both widget and template modes of Knowledge base display, along with multisite capability, so that you can use it on several sites under a single network.

It has capabilities to control who can view, edit and publish or approve your content is dynamic. With these controls at the global level for all topics; in article-level restrictions based on logged-in status (i.e., anonymous users cannot perform any of those actions), user role(Administrator vs Reader) username, etc. it's possible that certain groups won't have access but only if you want them excluded from an application entirely.

Features & Functionality

  • Frontend Editor: It has a simple minimalistic frontend Knowledgebase editor, giving users an interface to create and edit Knowledge-bases directly from the front end.
  • Revision System: Knowledge Base Wiki plugin has a built-in, powerful Knowledgebase revision system that allows you to track Knowledgebase changes easily.
  • live search: Helpie provides a better search function that makes it easier to find what you're looking for without having to go through all of the articles.
  • Password Protect Topics: Knowledge Base Wiki lets you password protect Knowledge-bases for unauthorized access.
  • User Role Management: The knowledgebase plugin has a user role management feature, using which you can grant full editing abilities to the users.
  • Category Listing styles: You can customize the list item and category overview styles as per your site's template or use the default style.
  • Voting system: Helpie comes with a simple voting system that allows you to collect subjective feedback from your customers.
  • Multilingual Knowledge Base: Helpie WordPress plugin is translation-ready so you can create multilingual Knowledge-bases with ease.

Pricing

$69.00/year

ScreenShots

Pros & Cons

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Feature Requests

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Alternatives

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Makers

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