Do you spend hours upon hours trying to take care of a minor WordPress tweak or fix on your website? Many WordPress users — who struggle to grow their business — often spend hours into trying to do simple fixes on their WordPress sites due to a lack of expertise. Right from searching on Google to digging through Stackoverflow and WordPress forums, they waste their valuable time that could easily be spent on growing their business.
Do you deal with or depend on the so-called WP experts or ‘freelancers’ for your site? Then you should know that these freelancers are not only difficult to find, but are also highly challenging to work with. Not just that, they’re known to charge a hefty price for a minor design change or development help. No wonder most of the successful online businesses have a professional development team on standby — 24/7.
Ever tried opening your WP site only to realize that it is down for an unknown, alien reason? You’re not alone. A sudden website crash or a crazy hack could make you or any WordPress site owner panic. And it’s in moments like these… you wish you had access to a reliable expert who could help you get out of the mess.
Do you treat your business as your number one priority? There are hundreds of thousands of serious online business owners like you who wish they could work with peace of mind — while their website is taken care of by the professionals who are there for you when you need.
Plugmatter is a leading WordPress plugin studio. Our experience in building successful WordPress plugins means that we understand the challenges you face in managing and running a WordPress site.
Over the years, our plugin business has enabled us to work with some of the top professionals like public speakers, coaches, consultants, bloggers, etc. across niches and manage their WordPress sites. Our service helps these professionals with limited technical expertise / access to developers have a top-notch site, always - without any hassles - empowering them to focus more on growing their business.
First off, we start by analyzing your website design. Here, we figure if there are any broken design issues, if it’s mobile responsive or not, and several other things. Doing this not only improves the user experience, but also ensures there is no unprofessional feel to the site.
Most WordPress users think website security is overrated, until their website gets hacked and they lose the data. First, we analyze if there are security issues on your website, then we put our 24/7 security monitoring and regular malware scan in place.
We analyze all your plugins to understand if there are any other plugins that are more appropriate for your business needs. This helps in getting rid of any un-optimized and plugins that are not in use.
The second step is to work on performance analysis for your WordPress site. This involves optimizing everything from website speed to plugins / themes. We optimize everything and anything that can be optimized to make the site faster, better for the users.
From setting up Google Analytics to doing on-page optimization and suggesting the best subscription plugins, in this step, we do everything necessary to make your website more marketing friendly. Not only does it increases the driving more search engine traffic, but also boosts the conversion rate.
Staging Environment Setup
We set up a staging version or a copy of your website on a subdomain. And use it to test any changes to your website before committing it to your live site. This helps avoid any downtime on your main site.
Website Performance Optimization
We constantly work towards optimizing your site’s load-time, accessibility, caching, and a lot more to ensure best performance of your site, always.
Daily Cloud Backup
We take daily cloud based backups of your entire site and store your files, images, and database in Amazon's safe cloud storage. This ensures full protection to your data and enables quick recovery in an unfortunate instance of a server crash or even an attack on your site.
Careful WordPress Core, Theme & Plugin Updates
Be it your WordPress core, plugins, or themes; our experts will upgrade them, with care and thorough tests, every time a new version is released. This not only ensures your site always remains up-to-date but also helps keep it secure.
Security Monitoring & Malware Detection
With the most popular security monitoring tool - Sucuri, by our side, your site is never out of the radar. What’s more, if anything suspicious is detected, our on-guard experts take the charge immediately.
Quick Fixes & Small Jobs
With our service, you get enough support incidents for quick fixes and small development jobs.
Bigger Design and Development Tasks
Need a landing page designed, a plugin developed or any other major design / development job done? Simply contact us with your requirements and we’ll give you a time estimate needed to finish the job. You’ll be billed based on the hourly-rates applicable to your subscription plan.
We provide expert plugin consultation / recommendation so that you always have an optimized set of plugins that are compatible with your WordPress theme and other plugins, while complimenting your business goals.
Instant Crash Recovery
With us on your side, website crash is a remote possibility, but if at all it happens, our monitoring system allows us to quickly get onto it. We even coordinate with your server admins if the crash is from their side.
Co-founder & Chief
Co-founder & Operations
Developer & UI Expert
Developer & Support
|$99 / Month||$149 / Month||$259 / Month|
|Size / Type of Sites||Solopreneurs, Coaches, Trainers, Consultants etc.||Magazines/Blogs, eCommerce sites etc.||For Growth phase websites|
|Sites||1 domain / 1 WP Installation||1 domain / 1 WP Installation||1 domain / 1 WP Installation|
|Quick Fixes & Small Jobs (30 Mins)||Unlimited||Unlimited||Unlimited|
|Bigger Design & Development Tasks||Chargeable||Chargeable||Chargeable|
|Website Supercharged on Sign Up|
|Careful WordPress Core Updates|
|Careful Plugin Updates|
|Secure Offsite Backups|
|Monthly Security Scan|
|Subscribe Now||Subscribe Now||Subscribe Now|
We have a team of professional WordPress developers and experts with years of experience to take care of your site. The same team that's behind the popular WordPress plugins - Optin Feature Box, Document Importer and Pricing Table. In fact, we are the only service that's backed by years of real-time WordPress support experience
No, not at all. It absolutely does not matter where your site is hosted. We are happy to coordinate with any hosting provider to maintain your WordPress site.
We are happy to spend a few more grace minutes if required. However, if an incident takes significantly more time to resolve, then that counts as one more incident.
You can cancel your subscription anytime and we won't charge you again. However, once the payment is made, due to our ongoing service expenses, payment will not be refunded.
You sure can! And once you're ready to get more out of our Premium WordPress Support, you can easily upgrade to a Higher Plan. Just send us an email and we will help you through it.
Our aim is to ready your website for full maintenance during this period and give you a basic understanding of where it lacks. Which is why each of our reports will give you specific actionable insights and recommendations custom tailored for your website in order to supercharge it.
Not much. Once subscribed to our service, we would need the following few details from you:
If we need anything else to maintain your WordPress site, we'd let you know :)
No, you would not be entering into a long-term contract or commitment. Therefore, we only have a monthly subscription that you can cancel any time. But we're sure the benefits that you would get out of our service would make you stick around for long.
Sure, we do all types of WordPress development work, chargeable on an hourly basis based on your plan.
Note: The hourly rates are specially discounted for you compared to our original charges for non-subscribers.
We like to stay accountable to our clients, which is why you would receive a detailed report at the end of each month. We'll have a maintenance log where all our activity in relation to your website will be recorded so that you can refer back to it whenever needed.
The first response time will be 30 minutes or less. One of our engineer will get back to you for the briefing about the task. Then it would be assigned to a specific WordPress expert for utmost personal attention. The turnaround time depends on the job, which will be between 1 to 5 hours. We'll make sure you receive regular updates about the progress.
If you believe in putting your time to best use, and want to avoid spending hours upon hours trying to fix small issues on your WordPress site OR outsourcing them to unreliable freelance developers, then our WordPress Support Service is not only right for you — it is exactly what you need.
We only take up urgent and emergency issues on weekends. Rest everything else can wait.