Introduction

YITH WooCommerce Questions and Answers is a WordPress Plugin used to interact with your customers and improve the quality of support services. With this plugin, you can manage the FAQ areas as never before. You can easily make a list of questions and answers or vary them based on categories/tags/terms, which makes it extremely easy to find what you need without having to go through previous questions.

YITH WooCommerce Questions and Answers comes with a feature that ability for users (regardless of whether they are registered or not) to vote for an answer; Using these votes, users will be able to see which issue has been more common among other visitors, therefore finding relevant information is much easier than ever before!

YITH WooCommerce Questions and Answers can be used by:

Blog/magazine sites
Online stores interested in improving user experience and customer engagement.
Websites that want to actively engage their users around a topic.
Web directories where users might have questions about the products being reviewed.

Features & Functionality

Set how many answers you want to display: The plugin allows you to show either all answers, only the best answers (upvotes), or only answers your users voted as the best. You can set this option by accessing the "YITH WooCommerce Questions and Answers" settings panel.
Take advantage of a voting system: YITH WooCommerce Questions and Answers comes with a great voting system that allows your users to vote for an answer. This can be really useful because you'll easily know which question has been more common among other visitors, therefore finding relevant information is much easier than ever before!
Activate an email notification process: With this feature, you can choose to receive an email every time someone answers your questions. This will allow users to stay in touch with the discussions on your site and not miss any important updates.
Hide inappropriate answers automatically: You can set YITH WooCommerce Questions and Answers to hide certain answers that have been voted as inappropriate.
Protect the privacy of your users: You can set YITH WooCommerce Questions and Answers to hide the user's name and protect the privacy.
Google's captcha: YITH WooCommerce Questions and Answers allows you to add a captcha system via Google's reCaptcha service.
WPML compatibility: YITH WooCommerce Questions and Answers is compatible with WPML.