WSDesk

WSDesk is a WordPress plugin for those looking to provide their customers with a superior customer service experience. It allows you to receive all your ticket queries, issues, and suggestions in one place through an intuitive interface that makes it easy.

The plugin has many features that are perfect for a business with unlimited tickets, unlimited agents, and the ability to scale. It includes supervisor profiles which allow you to track team performance remotely, email piping allows users in different departments to share ticket information more efficiently by automatically tagging their emails as they come across them on your inbox, no need anymore! Auto-tagging also saves time when manually inputting info like assessments or notes into certain fields because it will do so itself based on any keywords used within outgoing correspondence.

Benefits of using WSDesk:

• Create unlimited agents with their very own profiles.
• Add custom fields to your tickets so you can fit any customer query.
• Monitor team performance using the supervisor feature.
• Categorize tickets by status, priority, department & more!
• Unlimited departments for better organization of tasks
• Email piping allows users in different departments to share ticket information more efficiently by automatically tagging incoming emails as they come across them.