Re:plain

Re:plain is a web-chat service that allows you to directly chat with your customers from within your website. It works with WhatsApp, Facebook Messenger, and Telegram, so you can choose the messaging platform that works best for you.

Introduction

Re:plain is a web-chat service that allows you to directly chat with your customers from within your website. You can use Re:plain to provide customer support or to simply communicate with your customers. Re:plain works with WhatsApp, Facebook Messenger, and Telegram, so you can choose the messaging platform that works best for you.

Re:plain is easy to use and comes with a WordPress Plugin, you will be given a unique Re:plain chat ID. You can share this ID with your customers and they can start chatting with you directly from within their favorite messaging platform. Re:plain also includes a built-in chatbot that can automatically respond to common customer inquiries.

Re:plain integrates seamlessly with WhatsApp and Facebook Messenger, and it is even possible to add other messaging platforms such as Telegram. Re:plain chat app can be used together with your existing branding to create a unique look and feel for your business while still providing the same great customer service that you can get from using WhatsApp or Facebook.

Benefits of using Re:plain:

  • Unlimited number of operators and chats
  • Available in 22 languages
  • Native integration with WhatsApp, Telegram, and Facebook Messenger. You chat with clients via your preferred messenger, while they don't even have to install them.
  • Running several devices simultaneously (i.e. on a smartphone and laptop)
  • Contact information request before and during the chat.
  • Reply templates
  • SSL encryption
  • Widget and icon customization
  • Website visitor information (IP-address, location, point of contact)
  • File transfer
  • GDPR conformity
  • 'Client service support' is available round the clock from Monday to Friday.

Features & Functionality

  • Live Chat: Re:plain WordPress Plugin Live Chat Feature enables you to chat with your customers in real-time. You can use this feature to provide customer support.
  • Choose Any Messenger : Re:plain plugin Live Chat Feature enables you to add Live Chat with your Customers from any Messaging Platform.
  • Widget Customization : Re:plain Live Chat Widget Customization Feature enables you to change the Logo, Company Description, Greeting, and the color of your Icon.
  • Video Manager: Re:plain Live Chat Plugin Video Manager Feature enables you to add Live Chat with your Customers from any Messaging Platform.
  • Call Back - Live Chat Live Call Back Feature enables your Live chat customers to schedule a Live Video call with you.
  • Unlimited Call Back Services: Re:plain Live Chat Call Back Feature enables you to schedule Live Video calls with unlimited customers.
  • Automate Support: Re:plain Live Chat Plugin Automated Support Feature enables you to automate the support process by providing predefined answers to common customer inquiries.
  • Zapier Integration: Re:plain plugin Zapier Integration Feature enables you to integrate Re:plain with more than 1500 Apps using Zapier.

Pricing

Infinity Version - $11 per month

ScreenShots

Pros & Cons

See all Re:plain pros & cons

Feature Requests

See all Re:plain feature request

Alternatives

See all Re:plain alternatives

Discussions

See all Re:plain discussions

Makers

Need help in setting up Re:plain on your WordPress site?
Our experts can help! Request Help

Unsure Re:plain fits your needs?
Get a free plugin consultation with our WordPress experts. Request Consultation