{"id":4675,"date":"2022-07-26T14:57:48","date_gmt":"2022-07-26T14:57:48","guid":{"rendered":"https:\/\/plugmatter.com\/spark\/?p=4675"},"modified":"2022-08-08T10:00:13","modified_gmt":"2022-08-08T10:00:13","slug":"10-crucial-features-for-an-amazing-ecommerce-website","status":"publish","type":"post","link":"https:\/\/plugmatter.com\/spark\/10-crucial-features-for-an-amazing-ecommerce-website\/","title":{"rendered":"10 Crucial Features for An Amazing eCommerce Website"},"content":{"rendered":"\n<p>There\u2019s been a boom in online shopping, and it\u2019s not just a result of the pandemic. This number of digital buyers has been <a href=\"https:\/\/www.statista.com\/statistics\/251666\/number-of-digital-buyers-worldwide\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">rising<\/a> steadily for the better part of the decade. Today, there are more than 2.1 billion digital buyers worldwide, but the sad truth is, most traffic doesn\u2019t lead to a conversion. In fact, according to some research, only around <a href=\"https:\/\/www.statista.com\/statistics\/439576\/online-shopper-conversion-rate-worldwide\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">2% of online shoppers <\/a>actually end up making a purchase. So, how can you give yourself the best chance of a sale? It all boils down to your website.<\/p>\n\n\n\n<p>In today\u2019s market, the ecommerce climate is more competitive than ever. Buyers have a plethora of choices. It\u2019s not just independent retailers on platforms like Shopify. Amazon is crushing small businesses with competitive prices and lighting fast shipping. You can\u2019t always compete, but you can create a better website\u2014one that holds up to big box retailers and Amazon.<\/p>\n\n\n\n<p>Though there are <a href=\"https:\/\/elevationb2b.com\/blog\/the-ultimate-guide-to-b2b-website-design\/\" target=\"_blank\" rel=\"noreferrer noopener\">a lot of tips and tricks<\/a> about the best way to build a conversion-driving website, user experience reigns supreme. These features are absolutely crucial in the modern market. Your customers will thank you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. A Simple Website Design<\/h2>\n\n\n\n<p>A poorly designed ecommerce website can make users feel like they\u2019re a child lost in the winding corridors of their local mall, desperately searching for a map. Nobody likes a difficult shopping experience, which is why it\u2019s better to just keep things simple.&nbsp;<\/p>\n\n\n\n<p>The best thing you can do is start with a simple website design that has clear navigation, easily accessible price and product information, gorgeous product photos, and a seamless checkout experience. Don\u2019t make shoppers search through pages of clutter to find what they\u2019re looking for.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Mobile Optimization<\/h2>\n\n\n\n<p>If you want to make conversions, you need to meet potential customers where they are\u2014and that\u2019s on their smartphones and tablets. Across the globe, mobile devices account for <a href=\"https:\/\/www.statista.com\/statistics\/277125\/share-of-website-traffic-coming-from-mobile-devices\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">half of all website traffic<\/a>. The problem is that not every ecommerce website is optimized for mobile use. Mobile websites are some of the most unresponsive on the web, and <a href=\"https:\/\/www.goodfirms.co\/resources\/web-design-research-small-business\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">73.1% of web designers<\/a> think a non-responsive website design is a top reason why visitors bounce.\u00a0<\/p>\n\n\n\n<p>So, how do you optimize? Certain <a href=\"https:\/\/plugmatter.com\/category\/wordpress-ecommerce-plugins?page=2\">wordpress plugins<\/a> can help create an intuitive checkout process, but make sure your website also:<\/p>\n\n\n\n<ul><li>Loads in under three seconds<\/li><li>Has images and videos scaled to the right size<\/li><li>Has text in the right places<\/li><li>Has plenty of CTR buttons and a user-friendly navigation<\/li><li>Does not have invasive pop-ups that are difficult to close<\/li><li>Integrates popular payment platforms<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Product Video<\/h2>\n\n\n\n<p>If a picture is worth a thousand words, a video is worth a million. To help make users more secure with their purchase, include product videos. This method has become increasingly popular among clothing retailers, specifically because it shows the movement of garments, the relative sizing, and fabrics (basically, all the stuff you can\u2019t see in a photo). That\u2019s not the only niche where it succeeds. According to research, <a href=\"https:\/\/www.wyzowl.com\/video-marketing-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">78% of people<\/a> report that a brand\u2019s video has convinced them to purchase software or an app.\u00a0 That\u2019s no small number.<\/p>\n\n\n\n<p>In short, product videos are a great way to demo key features and help users imagine your product in their everyday lives. Think of it as an on-demand sales pitch without having to knock on any doors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. One-Page Checkouts<\/h2>\n\n\n\n<p>Cart abandonment is a huge issue in the ecommerce sector. Research by <a href=\"https:\/\/baymard.com\/lists\/cart-abandonment-rate\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Baymard Institute<\/a> found that cart abandonment rates range from <strong>70% to 86% <\/strong>depending on the device. One-page checkouts aim to solve the problem. They can\u2019t fix it entirely (most cart abandoners simply aren\u2019t ready to make a purchase) but they can eliminate the issue for the <a href=\"https:\/\/www.shopify.com\/blog\/shopping-cart-abandonment\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">18% of people<\/a> who ditch their carts because the checkout process is long and complicated.<\/p>\n\n\n\n<p>&nbsp;In addition to integrating a one-page checkout, consider making the process easier by adding:<\/p>\n\n\n\n<ul><li>Digital wallets (like Apple Pay or Google Pay)<\/li><li>Shopping app integration (like PayPal)<\/li><li>Buy now, pay later options (like Klarna or AfterPay)<\/li><li>Guest checkouts<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Pop-Up Signup Forms<\/h2>\n\n\n\n<p>It may seem old school in the world of social media, but email is still one of the most direct ways (next to SMS) to reach customers. A pop-up email signup that offers a discount can help you gather qualified leads. Over all, pop-ups with images tend to convert better than ones without. So do pop-ups that use counters to promote limited time only deals. Ramp up the FOMO and shoppers will convert.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. A Navigation Search Bar<\/h2>\n\n\n\n<p>If your website has a lot of different products, particularly those that fall into many different categories, customers may feel overwhelmed trying to find what they need. For this reason, a search bar is a must.&nbsp;<\/p>\n\n\n\n<p>Highlight the search bar in a prominent location, like the top-of-page navigation. That way, users only need to glance to find what they\u2019re looking for.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Filtering Tools<\/h2>\n\n\n\n<p>Filtering is another way to help users find what they need. For example, there\u2019s no point in having an Android user searching through iPhone accessories. Instead, allow for filtering. Let shoppers separate products by size, color, brand, or manufacturer. That way, they\u2019re not overwhelmed with irrelevant products that will slow down their buying journey.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Online Reviews<\/h2>\n\n\n\n<p>Customer reviews can help a shopper feel more confident in a potential purchase \u2014 and they\u2019re crucial for making conversions. According to <a href=\"https:\/\/www.powerreviews.com\/blog\/review-volume-conversion-impact\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Power Reviews<\/a>, who analyzed 4.5 billion website visits to 1.5 million online product pages, 86% of shoppers won\u2019t buy a product without reading the reviews first. When a shopper is exposed to a product page with at least one review, the chance of a conversion increases by 52.2%. The more (positive) reviews, the better.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Clear CTAs That Drive Conversions<\/h2>\n\n\n\n<p>Shoppers won\u2019t complete the buying journey if the path to conversion isn\u2019t clear. For this reason, you need prominent CTAs. Never underestimate a well-placed call-to-action button.&nbsp;<\/p>\n\n\n\n<p>For the most effective button, make sure to use a stand-out color, have clearly defined borders, and write compelling text. Customers should know exactly where they can purchase a product, view a demo video, or find out more \u2014 and it should always look exciting.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Chatbots<\/h2>\n\n\n\n<p>In today\u2019s age of instant access, shoppers don\u2019t want to wait on hold for customer service. Many don\u2019t even want to pick up the phone. A chatbot can help provide instant answers to shoppers around the clock. After all, AI never needs a break. The better you can help your customers, the more likely they are to become loyal to your brand.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There\u2019s been a boom in online shopping, and it\u2019s not just a result of the pandemic. This number of digital buyers has&#8230;<\/p>\n","protected":false},"author":16,"featured_media":4679,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[79],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Crucial Features for An Amazing eCommerce Website - Plugmatter Spark<\/title>\n<meta name=\"description\" content=\"Want to know how you can make your digital content pop? 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